Getting help

This Manual is the primary source of help and learning for Syncplify.me AFT!, but we also have hundreds of articles in our online Knowledge Base. We strongly recommend to check/search the Knowledge Base every time you have a residual doubt after reading the manual: chances are that the answer to your question is already there waiting for you.

If this Manual and the Knowledge Base were still not enough, you can open a support ticket directly from inside the Knowledge Base after searching for a solution to your problem there.

Tickets can be opened in 2 categories:

1. to receive help and support, if you are an existing customer

2. to ask pre-sales questions, if you’re planning on buying our product